Everything you need to know about moving your business phones to Voicelinx. Can't find your answer? Get in touch — a real person will help.
In most cases the same day. Sign up, and you can begin set-up, make and receive calls in no time at all — one customer had a fully functioning system, including voicemail-to-email and conferencing, within a day of internet becoming available.
No. You can use the VL Communicator app on Windows, Mac, iOS and Android with a headset, or we can supply pre-configured desk phones if you prefer physical handsets. Your existing internet connection is usually all you need.
Yes. We port your existing numbers in seamlessly — your customers keep dialling the number they know. We can also provide new UK geographic (0203, 0161, 0151…), freephone (0800), non-geographic (0845) and international numbers.
Nothing — it moves with you. Because your system lives in the cloud, your numbers aren't tied to a physical line. Customers have moved offices three times and expanded to over 100 extensions without changing a single number.
Yes — with Direct Routing your team makes and receives external calls straight from Teams, using our network for inbound and outbound calling. See the Microsoft Teams page for details.
Salesforce, Microsoft Dynamics 365, Zoho, Zendesk, Pipedrive and more. Call from within a record, see an instant screen-pop of the caller's details, and have every call logged automatically — recording attached.
An AI receptionist that answers calls when your team can't — out of hours, or when every line is busy. It talks with callers naturally, then sends the details to your CRM and inbox automatically. See the AI Agent page.
Yes. Recording is available for security, training and monitoring, with pause-for-payments and support for MiFID compliance — used by regulated financial firms today.
Per user, per month — Entry, Advantage and Premium plans, with discounts for annual billing and larger teams. No hidden costs. See Plans and Pricing for the full comparison.
Yes — add or remove users whenever you need. The ease with which telephony can be moved, expanded and contracted is exactly why customers stay with us for years; some also use Voicelinx purely for disaster recovery.
Real people, from setup onwards — live chat, phone (020 3603 6888) and email (support@voicelinx.com). With ten years of building business data networks behind us, we support the network your calls run on, not just the phones.
Still have a question?
Ask us directly — we answer the phone. It's rather the point.