Will my Voicelinx phones work if my internet connection is down?
No. If the internet connection is not working your Voicelinx handsets will not be able to receive and make calls.
However, you will be able to log in to the client area and specify a “Follow Me” or “Call Divert” number that your extension can forward calls to if the call is not answered or your phone is disconnected. That number could be a mobile phone or another land-line.
You can change these settings in the “Manage Call Routing” area.
When Tough Mudder set up the London office, Voicelinx deployed a fully functioning phone system including voicemail to e-mail and conferencing within a day of Internet becoming available. We have 31 extensions in our London office. One of the major benefits of using Voicelinx is their personal attention and in depth knowledge this led to us installing a Polycom IP7000 conference phone which allows us to join skype calls into our regular conference calls.
EA to Europe Vice President, Tough Mudder
AIA, the leading international service provider in cargo management, has 18 employees in four geographical locations. The requirement was for a flexible telephony solution at an affordable price, to be implemented within short period of time. The requirement for 20 DDIs (Direct Dial Inwards numbers) lent itself to VoIP with an IAX trunk. Voicelinx perfectly integrated four of our offices to use ‘one’ phone system, which made it very much cost effective.
General Manager Europe, AIA Cargo
Find a Future is an organisation which brings together the nation’s flagship skills and careers experiences: WorldSkillsUK Skills Competitions, The Skills Show, and The Skills Show Experience, to provide every young person with the chance to unlock their potential and get excited about the world of work. We have been using Voicelinx phone systems for over 5 years, across 3 different office locations, with over 100 extensions at times. The ease with which our telephony can be moved, expanded and contracted has been of great benefit to us. We also use Voicelinx for a disaster recovery solution – should our offices become unavailable for any reason.
Executive Co-ordinator, Find a Future
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