What are Voicelinx’s services and features?

Whilst Voicelinx can be just as simple as making a call from any old fashioned phone, it also has many advanced features.
These features are mostly FREE when you sign up for a Voicelinx trial Account so you can try them out. You can see what they all do just by clicking on them.
Within the customer area you can try:

  • Setting up an extension on a FREE Software Telephone
  • Choosing an Incoming telephone number from many different geographic locations
  • Choosing your Caller ID
  • Call Divert
  • Using Call Hold
  • Uploading and changing your own Hold Music
  • Transferring Calls
  • Setting up a Conference Call “room”
  • Low Cost Calls
  • 3 Way Calls
  • Voice Mail (delivered to email!)
  • Fax (delivered to email)
  • Simultaneous Calls
  • Inbound Voice Menus (IVR- a Virtual Switchboard)
  • Inbound call routing
  • Direct Dial in Numbers
  • Group Voicemail
  • 999 Emergency Services
  • Call Queuing
  • Setup an iPhone Softphone
  • Setup an Android Softphone
  • Online Operator Panel to view calls in real time
  • Online Address Book
  • Inbound Call Records
  • Outbound Call Records
  • Call Pickup
  • Call Recording
  • International Incoming Numbers
  • PBX Extension Numbers
  • PBX Call Groups
  • TAPI Dialler
  • … and many more features.

Case Studies

When Tough Mudder set up the London office, Voicelinx deployed a fully functioning phone system including voicemail to e-mail and conferencing within a day of Internet becoming available. We have 31 extensions in our London office. One of the major benefits of using Voicelinx is their personal attention and in depth knowledge this led to us installing a Polycom IP7000 conference phone which allows us to join skype calls into our regular conference calls.

Yvonne Muller
EA to Europe Vice President, Tough Mudder

AIA, the leading international service provider in cargo management, has 18 employees in four geographical locations. The requirement was for a flexible telephony solution at an affordable price, to be implemented within short period of time. The requirement for 20 DDIs (Direct Dial Inwards numbers) lent itself to VoIP with an IAX trunk. Voicelinx perfectly integrated four of our offices to use ‘one’ phone system, which made it very much cost effective.

Mark Andrew
General Manager Europe, AIA Cargo

Find a Future is an organisation which brings together the nation’s flagship skills and careers experiences: WorldSkillsUK Skills Competitions, The Skills Show, and The Skills Show Experience, to provide every young person with the chance to unlock their potential and get excited about the world of work. We have been using Voicelinx phone systems for over 5 years, across 3 different office locations, with over 100 extensions at times. The ease with which our telephony can be moved, expanded and contracted has been of great benefit to us. We also use Voicelinx for a disaster recovery solution – should our offices become unavailable for any reason.

Louise Stone
Executive Co-ordinator, Find a Future